We worked with a leading animal healthcare provider, who wanted to add greater value to their customers by shifting from selling products to solutions. To do this, everyone not just the sales force needed to become ‘customer obsessed’. We supported the client to build a compelling and inspiring case for this “obsession”. Our workshops on storytelling and role modelling helped the executive team bring this narrative to life. A network of change champions from across the business then helped to deliver all the changes required across the product development, marketing, sales and service lifecycle.
Organisations don’t have the luxury of standing still. To grow successfully, they need to evolve and innovate constantly.READ MORE