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What’s the future of talent in retail banking?

What’s the future of talent in retail banking?

Following the trauma of the financial crisis, this major retail bank wanted to understand better its requirements for talent.  What talent did it need to become the ‘Go-To’ bank?  Of particular interest was how younger generations could be attracted to banking, how early careers could be shaped and formed, and how employees could move around the business to get the right mix of experience. We were commissioned to undertaking this wide-ranging study into the future of global banking talent, taking into account how the world of work is changing and developing a set of strategic imperatives.

Authors

Tara Jones is a director in PA Consulting’s London office, where Dennis Layton is a principal.

The authors would like to thank Andrea Alexander, Mauricio Arnau, Lori Dobeus, Kirill Dushkin, Lauren Miller, and Katie Smith for their contributions to this report.

Author 1

Jonathan
Berington

Job role
London

Author 1

tara
jones

Job role
London

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